Scientists recently released the first image of a black hole. The public viewed what it had formerly thought was un-seeable. We now had proof: black holes exist! This conclusion is partially true and partially false. When can we believe something — when do we “know” it is true? Conceptual theory generally predates empirical evidence. Thought experiments predict things we may not yet “see.” Oftentimes the evidence is present, but we need new “ways of thinking” to visualize it. That is the case with “value gaps” — the black holes of business value. Use the IVP framework to see them. Read More
Zen teachings offer us important business lessons. One is not to confuse the “messenger” (indicator) with the “message” (target). Another is holding opposing views in our mind simultaneously. Both are highly relevant for understanding business value and managing value holistically in today’s competitive landscape . A company makes decisions (its value strategy) to deliver products / services (its value proposition) by performing relevant work (its value-added production). Since these three areas are inter-related, an integrative value management process is required. The Integrated Value Process (IVP) framework will help your company integrate and coordinate its value conceptualization, configuration and implementation activities. Become a Zen value master! Read More
Dynamic, matrix-based, adaptive, and market-driven businesses are complex. Executives are exhorted to coordinate intra- / inter-firm value activities for multiple stakeholders while simultaneously maintaining profitability. To do so, executives need a “new way of thinking” about integrated value management and a more relevant set of management principles based on systems theory / practice. 21st century business problems are difficult. They are made even more complex by incomplete, contradictory, and changing requirements. Systems researchers call these “wicked problems” with inherent “messiness”. Optimizing value within firms / across value chains is one such problem. Don’t let your company become a place “where value goes to die.” Avoid this “wicked problem!” Use the Integrated Value Process (IVP) framework to ensure value flows across your value chain.