Managing Value – The Tower of Babel Revisited

Language shapes how we think and what we “see”. Using partial definitions of value restricts one’s ability to “see” value in its multiplicity. It also inhibits one’s efforts to communicate value with others. The resulting misunderstanding / mistranslation lead to misalignment of efforts / activities across your firm. Misalignment is compounded across your value chain. Value gaps result.
Is your company a Tower of Babel? Remember the lessons from scriptures. Don’t let your value management efforts result in confusion, chaos and ruin! Use the Integrated Value Process (IVP) framework to optimize value flows across your enterprise and your value chain. Read More

Value Gaps: Black holes devour business value

Scientists recently released the first image of a black hole. The public viewed what it had formerly thought was un-seeable. We now had proof: black holes exist! This conclusion is partially true and partially false. When can we believe something — when do we “know” it is true? Conceptual theory generally predates empirical evidence. Thought experiments predict things we may not yet “see.” Oftentimes the evidence is present, but we need new “ways of thinking” to visualize it. That is the case with “value gaps” — the black holes of business value. Use the IVP framework to see them. Read More

Business Value: Lessons from Zen Masters

Zen teachings offer us important business lessons. One is not to confuse the “messenger” (indicator) with the “message” (target). Another is holding opposing views in our mind simultaneously. Both are highly relevant for understanding business value and managing value holistically in today’s competitive landscape . A company makes decisions (its value strategy) to deliver products / services (its value proposition) by performing relevant work (its value-added production). Since these three areas are inter-related, an integrative value management process is required. The Integrated Value Process (IVP) framework will help your company integrate and coordinate its value conceptualization, configuration and implementation activities. Become a Zen value master! Read More